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Shepherds Gate is a supported living service for over 16s. Our semi-independent homes are more than just somewhere to live. They bridge the gap between childhood and adulthood so that a young person is prepared for the challenges of living independently.

We help transform lives through our residential, educational, and therapeutic services by taking a holistic approach and having a focus on the core values of being non-judgmental, providing quality care, and empathy.

We are a family-run business backed with over 20 years of experience in Social Work and Residential Care. We are a registered company with service residences in Basildon and Southend-On-Sea, Essex.


Our Semi-Independent Living service is run by highly qualified professionals with years of experience of working with young people, committed to meeting the needs of young people placed in our homes.

Staff teams are supported by experienced managers, supervision and ongoing training and development programmes. Given the important role that our

employees play in young people’s lives, our recruitment process includes thorough background checks (including enhanced DBS) and a specifically designed interview process.

We provide staff with a comprehensive training programme which enables them to work effectively with the young people placed with us. The programme covers

topics such as responding to self-harm issues, conflict management and de-escalation, bullying awareness and safeguarding as well as first aid, communication skills and equality and diversity.



Whenever there are any young people in the home, there is a minimum of one staff on duty during the day and a minimum of one sleeping staff on duty by night. In exceptional circumstances due to the needs of a young person there may be a waking night staff, but only if a full risk assessment has been carried out and has been agreed with management and the placing authority at the earliest opportunity.

The staff numbers in the home will reflect the number of young people in the home and the needs of the young people.


The home is led by a team leader and the home manager and operates a core three-shift pattern, with a senior team member available on call at any time.



Shepherd's Gate is committed to maintaining a competent, motivated and skilled staff group. We recognise the importance of training in achieving this aim and we have a robust induction process in place to ensure all our team are equipped with key core skills. These, in line with regular staff

supervision, enable the home manager to identify the training needs of its staff.

Shepherd's Gate is fully committed to all care staff completing their Diploma Level 3 in Children and Young People Workforce and to supporting our qualified staff to maintain, develop and extend their professional knowledge.


Shepherds staff train in the following:

  • Conflict Resolution

  • Drug and Alcohol Awareness

  • Child Sexual Exploitation Awareness

  • Gangs, knife crime and county lines awareness

  • Anti-bullying

  • Understanding Trauma

  • Preventing Radicalisation Awareness

  • Missing/Runaways Protocols

  • First Aid Awareness 

  • Fire Safety awareness

  • Safeguarding

  • Health & Safety 

  • Medication management

  • Food Hygiene


Our semi-independent house is staffed 24 hours a day. The level of support provided will be increased or decreased as required and in consultation with the placing authority to meet individual needs, especially for young people with learning difficulties and/or disabilities, as some may require additional 1:1 support.

Our Address:

20-22 Wenlock Road


N1 7GU

United Kingdom

Phone: +447453994494


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